When your drains stop working, you need to know who can help and what happens next. R.A.M Drainage Solutions handles blocked drains, drainage investigations and repair work for homes and businesses across Wiltshire, with a local base in Salisbury.
From an overflowing outside drain to a blockage that keeps returning, we can assess the problem and advise on the appropriate work. Our services include drain clearance, CCTV surveys, no-dig repairs and new drainage installation.
For an urgent problem, call our 24-hour emergency line with your postcode so we can check engineer availability.
Leave your details and we’ll contact you to discuss the problem and check availability.
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Our Salisbury base is at:
43 Pinewood Close
Salisbury
SP2 9HZ
This is one of R.A.M’s main operating hubs, supporting drainage enquiries across Wiltshire. We work at customers’ properties, from individual homes and rental accommodation to business premises and managed buildings.
For help in the city and nearby communities, visit our Salisbury drainage page. This page covers our wider Wiltshire services, including Swindon and other towns across the county.
When you contact us, provide the property postcode and any access information so we can check coverage and current availability.
An overflowing drain or wastewater backing up into your property needs prompt attention. R.A.M’s emergency phone line is open 24 hours a day, so you can speak to the team when a drainage problem cannot wait.
Tell us what is overflowing or backing up, whether more than one drain is affected and where the property is. We will use that information to assess the urgency and check which engineer is available.
Attendance depends on your location, the nature of the problem and current demand. Call for an update on availability in your part of Wiltshire.
Some drainage problems need a straightforward clearance; others call for a closer look at the condition of the pipe. R.A.M offers the following services, with recommendations based on the problem found at your property.
Help with blocked toilets, sinks, gullies and underground drains. We select suitable clearance equipment for the obstruction and pipework, aiming to restore flow and establish whether further investigation is needed.
24-hour assistance for urgent blockages, overflowing drains and wastewater backing up. Contact us with your postcode and symptoms to check attendance availability.
Camera inspections to examine hidden sections of drainage and locate obstructions or defects. A survey can help explain repeated problems and guide decisions about repairs.
Repair options for cracked, displaced or collapsed drainage pipes. Depending on the condition of the drain, work may involve internal rehabilitation or excavation and replacement.
A targeted internal repair for a suitable pipe with a localised defect. A resin patch treats the affected section without requiring replacement of the full drainage run.
Relining for suitable lengths of damaged drain. The lining is installed within the existing pipe, reducing the need to open up the ground along the full route.
Assessment and repair of pitch fibre drains affected by deterioration or deformation. The condition of the pipe determines which rehabilitation or replacement approach is appropriate.
Investigation and clearance where restricted surface water drainage is affecting a soakaway. We can advise whether maintenance may help or whether the problem needs further assessment.
New pipework and drainage connections for property alterations, replacement systems or other planned work. The layout needs to account for the existing network, available access and future maintenance.
These photographs show examples from R.A.M’s work, including drainage access, debris and surface water drainage. They give an idea of the different parts of a system that may need attention when a problem develops.
A close-up of fibrous material and debris held above a collection tub. Build-up within a drainage system can restrict the space available for water to pass through.
An open area around a gully, with drainage components and tools alongside it. Access at surface level allows the drainage fitting and its connection to be worked on.
A grated drainage channel runs alongside the edge of a paved patio and doorway. Channels like this collect surface water and direct it towards a drainage outlet.
An open brick-lined chamber reveals the drainage channel below, with a finished surround at the surface. Inspection chambers provide access for checking and maintaining underground drains.
Sinks, baths or showers taking longer than normal to empty can indicate a developing restriction.
Waste or standing water trapped within the drainage system can create persistent odours.
Unusual bubbling or gurgling noises can occur when air is being displaced around a restriction.
Water rising in toilets, sinks, showers or external drains may indicate a more serious blockage further along the system.
Wastewater appearing outside the drainage system should be investigated promptly.
If the same drain repeatedly blocks after being cleared, there may be an underlying problem with the pipework rather than a simple obstruction.
The same symptom can have different causes. A toilet that drains slowly may be affected by a simple obstruction, while repeated backups can point to a restriction or defect further along the pipework.
We start with what you have noticed: which fixtures are affected, when the problem began and whether the drain has been cleared before. That helps us decide where to investigate and which equipment may be needed.
Where waste or debris is preventing flow, the first task is to remove the restriction using an appropriate clearance method. Once the drain is accessible, its behaviour can help indicate whether the immediate problem has been resolved.
If clearance has only provided temporary relief, another visit should address why the problem returns. A CCTV drain survey can reveal defects or obstructions that cannot be seen from a plughole or drain cover.
A small defect and a collapsed pipe need different solutions. We will explain the findings and discuss the relevant repair options, including whether an internal repair is suitable or excavation is necessary.
R.A.M supports homeowners, tenants, landlords and property managers with blocked drains, recurring drainage problems, CCTV inspections, damaged drains and new drainage work.
Whether the problem affects a kitchen drain, toilet, external gully or underground drainage run, our team can investigate the issue and recommend the appropriate next step.
Drainage problems can quickly cause disruption for businesses, particularly where facilities are heavily used or wastewater is essential to day-to-day operations.
R.A.M works with commercial premises and managed properties across Wiltshire, providing emergency assistance, drain clearance, CCTV investigation, repair work and preventative maintenance.
Our Wiltshire coverage includes Salisbury and Swindon, with drainage enquiries also welcomed from:
Wilton and Amesbury
Downton and Tidworth
Warminster and Trowbridge
Devizes and Chippenham
Marlborough
For a village, an outlying property or a location not listed here, send us the postcode. We will confirm coverage and engineer availability for the work you need.
R.A.M focuses on finding the cause of drainage problems, not just clearing the immediate symptom. With 24/7 support, no call-out fees and a choice of traditional or no-dig repair methods, customers get a practical solution based on what the drainage system actually needs.
Operating from Salisbury, R.A.M is well placed to support homes and businesses across Wiltshire.
Have any other questions? Speak to one of our drainage specialists today.
Our Salisbury base is at 43 Pinewood Close, Salisbury, SP2 9HZ. R.A.M provides drainage services at customers’ properties across Wiltshire. Contact the team with your postcode to check availability.
Yes. Our emergency phone line is available 24 hours a day, including weekends. Call 0333 577 3020 to explain the problem and check current engineer availability. Attendance times vary with location and demand.
Common signs of a blocked drain include slow-draining water, unpleasant smells, gurgling pipework, toilets struggling to flush, water backing up and external drains or gullies beginning to overflow.
Your postcode, the symptoms you have noticed and any access restrictions are a useful starting point. Tell us if wastewater is overflowing, several fixtures are affected or the same drain has recently been cleared.
No. Some blockages can be dealt with through clearance alone. A CCTV inspection may be recommended when the cause is unclear, the problem keeps returning or there are signs that the pipe itself is damaged.
Yes. The location and condition of the pipe will determine the approach. Suitable defects may be repaired from inside the drain using patching or relining. Where excavation is required, we will discuss the access and repair work involved.
Yes. R.A.M provides pitch fibre repair services. We assess the pipe’s condition before recommending a suitable approach, as deformation or more extensive deterioration can affect the available options.
The price depends on the obstruction, access to the drain and the equipment or investigation required. Explain the problem when you contact us so we can discuss the likely work and quotation arrangements. Any additional repair needs will be explained before further work begins.
Yes. You can contact R.A.M about CCTV investigations, drain repairs, new drainage installation and maintenance. Use the enquiry form to describe the planned work, the property location and any timescales you have in mind.
24/7 drainage services across the South of England.
Registered Address: The Mill House, 7 Carbery Lane, Bournemouth, BH6 3QG
R.A.M Drains Ltd trading as RAM Drainage Solutions Company No. 16230894 | VAT No. 510 9764 90 Registered in England and Wales